Return & Exchange policy

  • Exchange & Refund Policy :

CrafterDhaka.com’s exchange policy permits you to exchange any product bought from CrafterDhaka.com online, facebook page and showroom within a 3-day window starting from the date of receipt. This exchange service is entirely cost-free. The only requirement is that you ensure the product remains unused and that you carefully preserve its original invoice, condition, tags, and packaging.

  • Discount Policy

Please note that discount offers may vary between our outlet and online store.

  • Products purchased at a discount cannot be returned or exchanged.
  • Coupon code discounts are not applicable to discounted products.
  • Cash back offers do not apply to discounted products.
  • Please note that discount offers may vary between our outlet and online store.